Job Description
Assist clients with company software, troubleshoot issues, and provide technical guidance.
Key Responsibilities
- Resolve client software queries via phone, email, or chat
- Maintain knowledge base and documentation
- Install, update, and troubleshoot software
- Collaborate with developers to report bugs
- Conduct user training sessions when required
Who Can Apply
- 0–3 years experience in software support or BPO
- Strong communication in Hindi & English
- Bachelor’s in IT / Computer Science or equivalent
- Customer-focused attitude
Salary & Perks
- ₹20,000–₹30,000/month
- Incentives for resolved tickets
- Health insurance coverage
- Training for advanced software solutions
How to Apply
Submit CV to info@palampur.in Shortlisted candidates will receive a call for an interview.
Job Category: It software
Job Type: Full Time
Job Location: Palampur Himachal Pradesh